Formed in 1988, Cal-Am Properties, Inc. is one of the largest privately held operators of RV resorts, manufactured home communities and apartment communities in the United States. Through teamwork and dedication, our staff are valued as an important component to our total success. Everyone at Cal-Am is continually working today for tomorrow’s lifestyle ensuring those we serve have an unparalleled experience of the highest quality.

Valle del Oro Resort has an opening for a Part-Time Courtesy Patrol Monitor.

COURTESY PATROL/MONITOR

Responsible for various monitoring duties necessary to ensure the safety of the community. Communicates expectations to residents as needed.

Hours: We are a 7 day operation with various shifts available covering the hours between 6:30am - 11pm.

Compensation: $16.00 Hourly
Benefits: Sick

Responsibilities

• You are the first person our guests and residences meet. A friendly, courteous and helpful greeting for all arrivals is your number one responsibility.

• You must also document all visitors on the visitor log. Complete the required information and note any issues. This is a fundamental part of your job and is extremely important.

• You are required to step outside the Welcome Office and greet EVERY vehicle. There are NO EXCEPTIONS. Even if you know the vehicle or person, you must step outside the office and wave to every single person entering our resort.

• Requires the ability to communicate effectively to residents on all subjects to include, but is not limited to; rules, regulations, property expectations, standards, etc.

• Monitors all activities throughout the community and reports any unusual occurrences to the Property Manager.

• Responds immediately to emergency situations. Determines appropriate course of action and follows through.

• Locks entrance doors, security gates, laundry rooms, and pool gates to Community at a designated time every evening (if required).

• Makes scheduled nightly inspections around the community checking all common area exterior doors. Reports unusual activity or visitors immediately to the police and Property Manager.

• Prepares Resident Incident reports for Property Manager on residents who may be disrupting peace and tranquility of the community.

• May not enter a resident’s residence while on duty if an emergency has not occurred. If a situation warrants presence, another employee is to accompany you.

• Light inspection/correction required nightly of walkway lights and notification to Property Manager of any missing or broken building or pole lights that need replacing.

• Screens out unwanted guests or intruders.

• Assists in setting up common areas for resident events, when needed.

• No authorization of firearms or weapons of any kind are permitted during shift.

• Restraining any individual (i.e., handcuffs, chokehold, physical restraint) is against company policy and is warrant for immediate termination.

• Monitor pool and clubhouse activity to assure rules are being followed.

• Janitorial/Cleaning of clubhouse interior and exterior, as needed.

• Assist in parking RV’s.

• Must be able to drive a golf cart.

• Must be able to work in all weather conditions.

Job Qualifications

• Minimum Education: High School or GED

• Minimum Experience: 1 Year